Last Updated: 20-12-2024
Digital Content
FirstHope primarily provides digital educational content (notes, quizzes, PDFs, videos) accessible online. As such, there is no physical shipping required for our core services. Upon successful payment, you will gain immediate access to the purchased content through your account.
Physical Products (If Applicable)
If, in the future, we offer physical products (such as printed notes or merchandise), our shipping policy would be as follows:
Shipping Locations: We currently ship only within India.
Processing Time: Orders are processed within 2-3 business days after payment confirmation.
Delivery Time: Delivery may vary depending on your location but generally takes 7-10 business days.
Shipping Charges: Applicable shipping fees will be displayed at checkout.
Delays and IssuesWe strive to ensure prompt access to digital content. If physical goods are offered and delayed due to unforeseen circumstances (such as courier issues or natural disasters), we will inform you as soon as possible.
Contact Us
For questions regarding shipping and delivery, please contact us at:
Email: connect@firsthope.net
Address: ENGACY LEARNING PRIVATE LIMITED, 95A, New Suraksha Vihar, Phase - 1, Rohta, Semri, Agra, Agra-282009, Uttar Pradesh