B.Pharm Semester 1: Healthcare Psychology & Communication Skills notes. Healthcare communication combines clear language with an understanding of behaviour. Revision works best when you practise conversations as well as learning psychological terms.

What to revise

  • Psychology: distinguish developmental, behavioural and health-related concepts.
  • Listening: use open questions and reflect the information you heard.
  • Professional writing: keep a message clear, respectful and relevant to its audience.

A quick self-check

Rewrite a confusing fictional appointment message in plain language. Ask a partner to explain its meaning back to you, then revise the unclear sentence.

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